|
Using an intuitive, user-friendly software as a service (Saas) platform, FlexMessage harnesses the three communication techniques
essential to landing high-impact business initiatives with your target audience via their mobile device.
Consistently and instantly engage your audience via SMS Text
Promotion
Sample |
Survey
Sample |
Appointment
Sample |
Payment
Sample |
|
|
Most frequently used app on smartphones - 97% of Americans text at least once/day
|
|
|
98% open rate and 90% read within under three minutes
|
|
|
In recent studies, texting was found as highest rated contact method for customer satisfaction
|
|
|
On average Americans text 2x more than call - majority prefer to receive text over a phone call
|
|
|
Nearly 70% of employees think their organization should use text to communicate with them |
|
|
|
Stand out in their inbox with dynamic, engaging Email
capabilities
Promotion
Sample
|
|
Survey
Sample |
|
|
|
|
80% of professionals agree email marketing drives customer acquisition and retention
|
|
|
61% of consumers enjoy receiving weekly promotional emails. 38% want them sent even more frequently
|
|
|
Recent study: 66% of online customers made a purchase as a result of email marketing message
|
|
|
ROI is king: on average companies can expect $38 return for every $1 spent on email marketing
|
|
|
Here to stay: in 2020, email will be used by nearly 3 billion people around the world
|
|
|
|
Leverage the power of the human voice and a rarely used personal
touch
to connect with your audience in a way they won't soon forget
*Please turn on volume to hear voice message
|
|
Record your own personal voice messages or use our
affiliate's professional voice service to create the perfect
audio connection with your
customers.
|
Arm your organization with capabilities
essential to thrive in your space
|
|
|
|
Marketing & Promotions |
Customer Service & Support
|
Payments & Donations
|
Surveys & Voting
|
Promote your organization with special offers, incent repeat
customers, attract new customers with keyword sign-ups, send mobile coupons
in a flash - use for any campaign to drive more business.
|
Respond to customer questions or issues in real-time, resolve
complaints before they become negative reviews, increase retention - be there
instantly for your customers and drive up customer satisfaction, ratings
& your perception in the market.
|
Enable customers to pay you immediately, anytime via instant,
convenient e-pay technology they will use again and again. Once payment
details are stored, customers simply text a keyword + dollar amount and their
payment is secured.
|
Poll your audience for critical
feedback, enable real-time voting at events, gauge recent customer
experiences and more - acquire vital information with this dynamic, adaptive
capability.
|
|
|
|
|
Alerts & Notifications
|
Scheduling & Reminders
|
Tracking & Delivery
|
Employee & Staff Communication
|
Send updates to customers, order confirmations, emergency alerts
in seconds, helpful tips and beyond - instantly engage your audience to
reply, take action or simply view valuable information leveraging this
feature.
|
Allow customers to schedule appointments or reservations
on-demand via an automated, interactive system - and cut down no-shows using
appointment confirmations, calendar invites and timely reminders that keep
you top-of-mind.
|
Geolocate drivers anytime & enable turn-by-turn directions,
send status updates and ETA to customers, allow the recipient to track their
delivery or service call in real-time via a maps application - revolutionize
your customer experience with this cutting-edge capability.
|
Connect instantly with your
employees wherever they are. Send reminders & urgent messages, deploy
surveys, alert reps of leads or customer issues and communicate in real-time
en masse or 1:1 through this valuable, productive feature.
|
|
|
|